Returns and Refunds Policy: Physical Goods

Thanks for purchasing our products at https://staging.mjproducts.au operated by MJ Products.

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked.

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase to the below-mentioned address in the same condition that you receive it and undamaged in any way.

MJ Products
Unit 1, 65-67 Hallam South Rd, Hallam, VIC, 3803
Hallam, VIC, 3803
Australia

Contact our customer services department to get a shipping label.

Phone: 03 9702 4880
Email: [email protected]

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. Note that it may take 10 business days for a refund to show up on your account or credit card statement.

If you have any additional questions or would like to request a refund, feel free to contact us using the contact information below.

MJ Products
Unit 1, 65-67 Hallam South Rd, Hallam, VIC, 3803
Hallam, VIC, 3803
Australia
Phone: 03 9702 4880
Email: [email protected]